Privacy Policy

Privacy Policy

We take your privacy seriously and want to ensure you understand how we collect, use, store, and protect your personal data. This Privacy Policy explains our practices and outlines your rights under data protection laws.

Purpose of the Privacy Policy

This Privacy Policy is designed to inform you about your data rights and how we handle personal information on our platform. By using our services, you consent to the practices described in this policy.

Scope of Application

This Privacy Policy applies to all users of our platform, including those who use our online casino services. Use of our platform implies agreement to this policy. We may update this policy from time to time, so please check back regularly for any changes.

Consent Clause

By using our site and services, you consent to the practices described in this Privacy Policy. This includes how we collect, use, store, and protect your personal data.

Data We Collect

We collect various types of data, including:

• Personal Information: name, email address, date of birth, address, etc.
• Account Info: username, password, payment details
• Technical Data: device information, IP address, browser type, cookies
• Usage Data: site activity, login logs, game interactions

How We Use Your Data

We use your data for the following purposes:

• Creating and managing accounts
• Processing deposits and withdrawals
• Providing customer support
• Bonus eligibility and responsible gambling monitoring
• Improving the site and personalizing the user experience
• Fulfilling legal and regulatory obligations

Cookies and Tracking

A cookie is a small file that stores data on your device. We use cookies for:

• Essential Cookies: to enable core functionality (e.g., login, payment processing)
• Analytics Cookies: to understand site usage and improve user experience
• Marketing Cookies: to tailor advertising and promotions

You can manage or disable cookies through your browser settings.

Legal Basis for Processing

We process your data on the following grounds:

• Contractual necessity: to provide services and fulfill obligations
• Legal obligations: to comply with laws and regulations
• Legitimate interests: to improve our site and personalization
• User consent: where you explicitly agree to processing

Data Sharing and Disclosure

We may share your data with third parties, including:

• Payment processors (e.g., banks, payment gateways)
• Gaming providers (e.g., software suppliers, game developers)

Personal data is not sold. We may disclose data where legally required or necessary for security purposes.

Data Storage and Retention

We store personal data securely on our servers, with retention periods based on:

• Contractual obligations
• Legal requirements
• Security best practices

We regularly review and update our storage measures to ensure your data is protected.

Security Measures

To protect your data, we implement:

• SSL encryption for secure communication
• Access controls and authentication processes
• Monitoring for unauthorized access

Your Rights

You have the following rights under data protection laws:

• Access, Update, or Delete Your Data: contact us to request changes or deletions
• Withdraw Consent or Object to Processing: let us know if you no longer want to receive marketing emails or other communications
• How to Contact Us: use our support channels to exercise your rights

International Data Transfers

We may transfer personal data outside your country or EEA, but only with:

• Standard Contractual Clauses (SCCs) in place
• Compliance with local laws and regulations

Third-Party Services

External links or services have their own privacy policies. House Of Jack Casino is not responsible for external content.

Policy Updates

We may update this Privacy Policy from time to time, so please check back regularly for any changes. Continued use of our platform means acceptance of updated terms.